A survey was mailed out to the full owners (approximately 150). Forty-four owners responded. Some owners answered all the questions, some did not and some owners gave multiple answers. Below are the results:
1. 86% of the owners use their condos for investment/rental
2. SBC general appearance:
a. Excellent (10%) b. Good (79%) c. Fair (11%) d. Poor (0%)
3. SBC maintenance:
a. Excellent (2%) b. Good (60%) c. Fair (36%) d. Poor (2%)
4. Noble Company performance:
a. Excellent (2%) b. Good (41%) c. Fair (39%) d. Poor (17%)
5. Helpfulness of SBC employees:
a. Excellent (14%) b. Good (55%) c. Fair (23%) d. Poor (9%)
6. Friendliness of SBC employees:
a. Excellent (17%) b. Good (55%) c. Fair (24%) d. Poor (5%)
7. Security at SBC:
a. Excellent (13%) b. Good (54%) c. Fair (18%) d. Poor (15%)
8. Aware of BOD minutes on Noble Company's website:
a. Yes (36%) b. No (64%)
9. How to access website:
a. Yes (39%) b. No (61%)
10. Aware of property manager's responsibility:
a. Yes (32%) b. No (68%)
11. Do you know to whom & how to report a problem:
a. Yes (71%) b. No (29%)
12. Problem not resolved, do you know your recourse:
a. Yes (20%) b. No (80%)
13. Do you have a concern about smoking in units and balconies:
a. Yes (78%) b. No (10%) C. No opinion (12%)
14. Swimming pools:
a. Excellent (10%) b. Good (78%) c. Fair (12%) d. Poor (0%)
15. Should property manager handle ballots:
a. Yes (5%) b. (63%) c. No opinion (32%)
16. Should single-week-timeshare owner vote be counted as 1/51 of full owner vote:
a. Yes (81%) b. No (11%) c. No opinion (8%)
17. Sports deck:
a. Excellent (6%) b. Good (53%) c. Fair (33%) d. Poor (8%)
18. Workout room:
a. Excellent (0%) b. Good (12%) c. Fair (43%) d. Poor (45%)
19.Laundry room:
a. Excellent (0%) b. Good (29%) c. Fair (32%) d. Poor (39%)
20. Should smoking be allowed in the indoor pool area:
a. Yes (2.5%) b. No (95%) c. No opinion (2.5%)
21. Motorcycles:
a. Owners only (48%) b. No restrictions (2%) c. Allow with restrictions (26%) d. Owners & their guests (24%)
22. Proper for member of BOD to be awarded SBC contracts:
a. Yes (29%) b. No (67%) c. No opinion (4%)
23. By-laws be amended to disallow the awarding of contracts to BOD member:
a. Yes (58%) b. (33%) c. No opinion (9%)
24. Type of SBC resort:
a. Quiet family (44%) b. Party (0%) c. Golfers (10%) d. Promotes unique location (46%)
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1 comment:
Thanks for the results of the survey. Can't believe the low return response! Thought there were some real valid issued brought up in the survey. Were a little disappointed that such a huge number didn't think that a bid for work should be awarded to a Board Member even though the same criteria are used to determine who is awarded a bid. Anxiously awaiting some details of the Annual Meeting as we were unable to attend.
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